'If you like this kind of anthropology (and I do) there is a wealth of it to enjoy in this book. Her observations are acute... fortunately she doesn't write like an anthropologist but like an English woman - with amusement, not solemnity, able to laugh at herself as well as us.' DAILY MAIL 'She has not only compiled a comprehensive list of English qualities, she has examined them in depth and wondered how we came to acquire them. Her book is a delightful read.' THE SUHDAY TIMES 'I loved the section on mobile-phone etiquette... I liked the chapter on English humour. This is an entertaining, clever book. Do read it and then pass it on.' DAILY TELEGRAPH